Resources
Everything you need to start modifying your home or business.
Getting Started
Below is a range of information about how the home modifications process works, including accessing funding, our process, Occupational Therapist Assessments & links to government announcements.
The available funding options are generally based on the age of the person using the modification;
For those under the age of 65, or under 50 for Aboriginal & Torres Strait Islander persons, the National Disability Insurance Scheme is applicable.
Those over the age of 65 or over 50 for Aboriginal & Torres Strait Islander persons will come under the My Aged Care scheme.
If you have any questions that cannot be answered below, please feel free to contact us.
Funding OptionsCustomer Stories
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Funding Options
National Disability Insurance Scheme (NDIS)
NDIS provides those with disabilities the opportunity to create individualised plans, and the ability to choose what services, support and activities they’d like to receive. The NDIS “is the new way of providing individualised support for eligible people with permanent and significant disability, their families and carers”
Accessibility Experts has become a preferred NDIS provider receiving a Certificate of Verification in May 2015. For further information visit the National Disability Insurance Scheme site or sign up to our mailing list.
For further information, click here to visit the Australian Government NDIS website.My Aged Care (MAC)
Accessibility Experts work together with My Aged Care, offering solutions for the aged to remain living independently in their own homes.
While Accessibility Experts can help with modification solutions and provide advice on how to make your home safe and comfortable, My Aged Care offer access to a broad range of more complex services. These government funded services include meal service, nursing care and transport.
Click here to visit the official My Aged Care websiteOther funding options:
If you’re ineligible for any government or state funding, you can request a quote and pay for our services through your own arrangements.
Donations, community fundraisers and crowd-funding campaigns can be a great way to fund the home modification for yourself or a loved one. While we don’t provide any specialist advice or service relating to these alternatives, we’re more than happy to have a conversation and help in any way we can.
Payment Plans can also be arranged. Please contact our office for more details.
How does it work?
Follow our step-by-step guide to completing your modification.
Select the option below that applies to the user of the home modification:
Step #1
Give us a call or drop into our office. Ask any questions about the work or service you need. If you're unsure what is available we'll be more than happy to discuss a range of options for you. We have a large showroom too.
Step #2
Your referring Occupational Therapist will send the clinical prescription to us with information about you and your plan.
Step #3
We will need a copy of your plan, outlining the capacity and goals for modification allowed for in your plan, your plan will need to include design and modification for us to proceed.
Step #4
We will contact you to make arrangements for a joint visit with the Occupational Therapist to discuss and plan your modification.
Step #5
When the clinical prescription and the building potential/design have been finalised we will draw up plans and provide you with a quote to complete.
Step #6
Once the quotation has been accepted/approved we can organise subtrades & materials with a timeframe for commencement. Sometimes there can be a delay on trades and materials, we will let you know of any delays.
Step #7
An invoice for the cost/partial cost of the work will be sent to appropriate person for payment prior to commencement.
Step #8
We want to make sure you are happy with and the work completed will meet your goals. Our Quality Controller will make inspection, together with the referring Occupational Therapist to ensure all work has been completed to clinical prescription.
Contact UsStep #1
Contact my aged care (MAC) on 1800 200 422 to discuss what you would like done to your house, to support your ability to continue to live in your home safely and independently. We'll organise a builder or contractor to assess the work and provide a quote for you.
Step #2
MAC then contacts a Regional Assessor (RAS) who will come and meet you for an assessment. They will meet you at your home at an agreed time and date. You will be receiving a call from a RAS representative to arrange this. Please discuss timeframes with MAC.
Step #3
Once a RAS representative has completed the assessment, they will then forward a referral into MAC portal for an in-home assessment by an Occupational Therapist (OT). We will send referral to an OT to make a home visit for modification and complete an assessment to determine if home modifications are appropriate to meet your needs.
Step #4
Once the OT has done this, they will send recommendations to either MAC (who will source a home modification service provider) or the OT will send direct to a reputable provider such as Accessibility Experts.
Step #5
Accessibility Experts will send a builder to assess the recommendations prescribed by the Occupational Therapist, either solely or as a joint visit with the referring OT. A quotation will be prepared from this visit.
Step #6
Once you have accepted the quotation, we will factor the work into our construction schedule and make contact with you to discuss a suitable day and time to commence.
Step #7
A Service Agreement and/or Application Form will be completed outlining the cost of the work accepted, the client contribution to be made and signed off by yourself, Privacy Consent, Charter of Rights and Responsibilities. An invoice will be raised and sent to you for a deposit, to be paid prior to any work commencing.
Step #8
Now the work is completed we hope the modifications will make difference in your day to day life at home. We would really appreciate feedback from you and may ask for your help by completing a Client Survey. This is just to keep us on track by ensuring we are doing all the right things for you and will help better our services for the future.
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We undertake a range of modifications to make business premises more accessible.
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